Introducing aiRA by Capillary

On-demand insights and analytics agent for eCommerce, growth, marketing, CRM, loyalty, and data and BI teams.

Ask questions about your customer and marketing data in plain language. Get real-time insights, the reasoning behind them, and a recommended move built and waiting on your approval.

ASK aiRA FOR

  • Ad hoc analytics
  • Predictive models
  • Audience builder
  • Journey orchestration
  • Loyalty & rewards

In practice

What people actually ask aiRA.

Real question shapes across aiRA's core capabilities, grounded in how teams actually use it, not hypothetical demo copy.

Audience builder

Describe the audience the way you would say it out loud, and aiRA builds the segment from your live data.

Build a segment of members who bought once and never came back.

Segment preview

12,408members

Journey orchestration

The follow-up move on that segment arrives already built, and nothing goes live until a person approves it.

Create a win-back journey for the lapsed members in that segment.

Win-back journey: lapsed members Pending
Approve Hold
  • Ad hoc analytics

    How many members with a negative points balance redeemed a certificate last quarter?

  • Advanced analytics

    Run a market basket analysis for our decile‑10 buyers this year.

  • Data quality & fraud checks

    Flag duplicate emails and unusual redemption spikes from the last 30 days.

  • Predictive models

    Which members are most likely to churn in the next 60 days?

  • Knowledge base Q&A

    What counts as an active member under our current program rules?

  • Loyalty & rewards

    Which rewards actually change repeat behaviour, and which just cost margin?

How it fits

aiRA sits between your
data and your channels.

You already own the warehouse. You already own the channels. What is missing is the judgement in between, and today that runs on analyst tickets and Monday meetings.

System of record

Databricks Snowflake Google BigQuery Amazon Redshift
aiRA

The intelligence layer

System of action

Braze Adobe Salesforce Marketing Cloud

aiRA reads your data in place. Zero copy, no migration, no rebuild, and nothing to rip out on either side. It plugs into what you already own and pushes to what you already run, with a person approving every move before it goes live.