aiRA by Capillary presents

The Future
of AI in
Customer
Analytics

Live across US

2027 · New York · Atlanta · San Francisco · Los Angeles

Meet the speakers.

  • RaceTracKatherine YoungbloodSenior Marketing Manager, Loyalty
  • WalgreensCharlie NahraFormerly Senior Director of Product Management
  • NASCARDonald BaalManaging Director, Product Marketing
  • HertzRyan MitchellSenior Director of Partnerships
  • ADAC SEJoost GreveManaging Director, Loyalty & Customer Engagement

Our partners.

The organisers, hosts and community partners behind the tour’s stops.

Bring the tour to your city.

The Future of AI in Customer Analytics

Coming to a city near you.

Where should we take the tour next?

Vote for a city or name your own. You’ll see how it ranks once your vote is in.

From past events.

A fireside chat on the Captivate 2026 stage, between an aiRA banner and the Catalyzing Growth welcome banner
A speaker addressing the room from the Captivate stage
An attendee typing a question into aiRA on an iPad
Three attendees laughing at a table with tablets open
A panel discussion on stage beside an aiRA banner
A full room raising hands during a session at Captivate 2026
A small round-table session beside an aiRA banner
Attendees talking at the evening reception
The full room at round tables during the Bengaluru session
Attendees gathered round a laptop, working through an exercise together
A table of attendees following along on a laptop
An aiRA tote bag printed with Ask, Think, Act
A speaker presenting the session's three takeaways on screen
An attendee receiving an aiRA tote on stage
Attendees talking over dinner after the session